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Find The Most Reliable Net Promoter Score Alternatives

When you have a business it is sometimes so hard to find out what type of service they are supplying your customers with. There is a way that you can make sure that your customers are getting the right amount and the right kind of service. By using the [...]

SSL Support Now Available

SSL (Secure Sockets Layer) Support has been added to your NPS Monitoring accounts.   SSL is a standard security technology for establishing an encrypted link between a server and a client.  Customers that desire to deliver their NPS survey [...]

Hosted NPS Forms

The NPS Monitoring framework has an exciting new feature to share about.  Support for hosted NPS forms are now available. With a hosted NPS form you now have the flexibility to just share a link with your customers or clients and allow them to [...]

Static NPS Surveys for use in emails

We have a new feature that we are excited to announce.  We now have a Code Builder utility that allows you to create a Static HTML form for use within e-mails and other non javascript/ajax environments. The JavaScript / AJAX components of your [...]

New NPS Response View

We are proud to announce that we have released a new version of the NPS Responses view.  The aim for this release was to allow customers to see how their NPS responses are dispersed in an easier and faster manner. At the top of the page we [...]

What is a good Net Promoter Score

The answer to the question, What is a good Net promoter Score, varies greatly upon who you are as a company as well as your current stage in your product life cycle.   It also makes a big difference if your company is customer centric or not. [...]

Creating an Employee Net Promoter Score

Can this software be used to create an Employee Net Promoter Score campaign?   Yes - It Can. Let us show you how you can use the software to setup a recurring Employee Net Promoter Score campaign. Setup an Employee NPS [...]

Our Most Popular Blog Articles

A look back at some of our most popular articles from the last couple of years.

How to Examine NPS Data

Let's spend some time talking about NPS - specifically how to assess your NPS data and prioritize your NPS driven repairs. In short - how to intelligently strengthen the parts of your NPS score that hurts the most. NPS Background If you are [...]

What is a Preconceived Question

From a basic dictionary, you can discover a meaning for Preconceived Question as follows: Preconceived questions are concepts or beliefs that an individual has, prior to in fact experiencing somebody or something, or prior to knowing of any proof about [...]
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