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Sample Shopping Experience Survey Questions

Posted: Jul 15, 2015

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In today's post we want to cover Sample Shopping Experience Survey Questions.  These example survey questions are provided in a generalized form so that they can easily be applied toa  wide range of store and products.  Feel free to use them to help build up your survey to understand your customers shopping experiences Sample Shopping Experience Survey Questions:

  • How did you learn about our Store?
  • Which of the following reasons most influenced your decision to shop here today?
  • Which of the following reasons would you shop at a competitors store?
  • Were you able to find the exact product you were looking for?
  • How easy was it to find the product you were looking for?
  • How easy was it to browse our inventory and see what was new?
  • Were the onsite staff friendly?
  • Were the onsite staff helpful?
  • How would you rate the cleanliness of the store?
  • How would you rate the physical temperature of the store?
  • Did you notice at the front of the store?
  • Do you think that you will shop here again?
  • Would you recommend this store to your family and friends?
  • Which of the following reasons most influenced your purchasing decision today?

These Sample Shopping Experience Survey Questions can be used as is or tailored to better represent your individual store.  You can add additional items around specific products or sales that may be running to help gain insight into how your marketing and exposure campaigns are working.




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