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What is the Client ID attached to the survey responses?


On my recent user comments and response lists I see a Client ID attached to each response. What is this and how do I set it?

The Client ID is used to identify the user submitting the NPS feedback.  

This Knowledge base article explains how to implement a custom Client ID in your survey: http://www.dimbal.com/kb/post/adding-client-id-nps-survey

The Client ID can be very helpful in identifying who submitted the NPS feedback.  In many cases the NPS feedback will be submitted annonymously.  In these cases the NPS survey script will attempt to collect the users IP Address as the client id.


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