What is the purpose of the NPS Score by browser type report?
Posted: Jan 5, 2016
The purpose of the NPS Score by Browser Type report is to separate out the NPS Scores according to the users browser. Even with today's advanced browsers, getting proper cross browser support is a very difficult task for web designers. This report is aimed to help identify and isolated issues in a specific browser that may be bringing your overall score down. Look for browsers that score lower then average trend lines. Analyze the user comments of those reports to see if users mention what the unpleasant experience is.